{"id":4486,"date":"2026-10-29T08:30:00","date_gmt":"2026-10-29T07:30:00","guid":{"rendered":"https:\/\/riskplus.info\/?p=4486"},"modified":"2026-11-02T11:12:52","modified_gmt":"2026-11-02T10:12:52","slug":"consommation-dalcool-gestion-des-risques-enquete-aupres-des-clients","status":"publish","type":"post","link":"https:\/\/riskplus.info\/fr\/trinkwegv-risikomanagement-kundenbefragung\/","title":{"rendered":"Une gestion structur\u00e9e des risques permet de mettre en lumi\u00e8re des risques jusqu\u2019alors inconnus"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4486\" class=\"elementor elementor-4486\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5960e e-flex e-con-boxed e-con e-parent\" data-id=\"ec5960e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9398b71 elementor-widget elementor-widget-text-editor\" data-id=\"9398b71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><strong>Gr\u00e2ce \u00e0 ces quatre nouvelles fonctionnalit\u00e9s, RiskPlus est d\u00e9sormais encore plus efficace<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c967db elementor-widget elementor-widget-image\" data-id=\"1c967db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1067\" src=\"https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-scaled.jpg\" class=\"attachment-full size-full wp-image-4488\" alt=\"Une enqu\u00eate men\u00e9e aupr\u00e8s des clients sur la mise en \u0153uvre de la directive \u00ab TrinkWEGV \u00bb montre que la gestion des risques permet de mettre en \u00e9vidence des risques inconnus et fournit aux distributeurs d&#039;eau de nouvelles bases de donn\u00e9es pour la protection des ressources.\" srcset=\"https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-scaled.jpg 2560w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-300x125.jpg 300w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-1024x427.jpg 1024w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-768x320.jpg 768w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-1536x640.jpg 1536w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-2048x853.jpg 2048w, https:\/\/riskplus.info\/wp-content\/uploads\/Teaser_trinkwegv-risikomanagement-kundenbefragung-18x8.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2a25dd e-flex e-con-boxed e-con e-parent\" data-id=\"b2a25dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-00207fa e-con-full e-flex e-con e-child\" data-id=\"00207fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-622e6d2 elementor-widget elementor-widget-heading\" data-id=\"622e6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Une gestion structur\u00e9e des risques permet de mettre en lumi\u00e8re des risques jusqu\u2019alors inconnus<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50dc5a5 elementor-widget elementor-widget-text-editor\" data-id=\"50dc5a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La mise en \u0153uvre du d\u00e9cret relatif aux bassins versants d'eau potable (TrinkwEGV) a confront\u00e9 de nombreux distributeurs d'eau et bureaux d'\u00e9tudes mandat\u00e9s \u00e0 une t\u00e2che exigeante. Il a fallu rechercher et rassembler des donn\u00e9es, recenser et \u00e9valuer les risques, \u00e9laborer des mesures et documenter les r\u00e9sultats dans les d\u00e9lais impartis. La charge de travail associ\u00e9e a \u00e9t\u00e9 consid\u00e9rable.<\/p><p>Mais quel est l'int\u00e9r\u00eat de cette analyse syst\u00e9matique des bassins versants d'eau potable, au-del\u00e0 du simple respect des exigences l\u00e9gales ?<\/p><p>Pour approfondir cette question, nous avons interrog\u00e9 nos clients sur leurs exp\u00e9riences. Les r\u00e9sultats montrent que : <strong>La gestion des risques apporte une valeur ajout\u00e9e technique et fournit de nouvelles connaissances pour la protection des ressources en eau potable.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2690cd elementor-widget elementor-widget-text-editor\" data-id=\"c2690cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"StrukturiertesRisikomanagementschafftKlarheit\u00fcberbislangunbekannteRisiken-NeueRisikenwerdensichtbar\">De nouveaux risques apparaissent<\/h2><p><strong>92 % des participants consid\u00e8rent que la gestion des risques apporte une valeur ajout\u00e9e<\/strong>. La possibilit\u00e9 d\u2019identifier et de hi\u00e9rarchiser les besoins d\u2019action, d\u2019en d\u00e9duire des mesures appropri\u00e9es et de mettre en \u00e9vidence de nouveaux risques a \u00e9t\u00e9 particuli\u00e8rement souvent mentionn\u00e9e. C\u2019est notamment pour les bassins versants, qui n\u2019ont jusqu\u2019\u00e0 pr\u00e9sent fait l\u2019objet que d\u2019une analyse peu syst\u00e9matique, que la gestion des risques cr\u00e9e une base structur\u00e9e pour l\u2019\u00e9valuation et le traitement ult\u00e9rieurs des risques. Le recensement et l\u2019\u00e9valuation structur\u00e9s des al\u00e9as facilitent en outre la communication avec les autorit\u00e9s et les autres acteurs concern\u00e9s. Les risques et les besoins d\u2019intervention peuvent \u00eatre pr\u00e9sent\u00e9s de mani\u00e8re claire et les mesures peuvent \u00eatre coordonn\u00e9es de fa\u00e7on plus cibl\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d1acb elementor-widget elementor-widget-text-editor\" data-id=\"c7d1acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"StrukturiertesRisikomanagementschafftKlarheit\u00fcberbislangunbekannteRisiken-Risikomanagementerschlie\u00dftneueDaten\">La gestion des risques permet d'exploiter de nouvelles donn\u00e9es<\/h2><p>Cela appara\u00eet particuli\u00e8rement clairement lorsqu'on examine les donn\u00e9es disponibles :<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #328293;\">\u2022<\/span> <strong>55 %<\/strong> Parmi les personnes interrog\u00e9es, certaines ont identifi\u00e9 des risques qui n'\u00e9taient pas connus auparavant.<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #328293;\">\u2022<\/span> <strong>62 %<\/strong> ont demand\u00e9 des informations compl\u00e9mentaires aux autorit\u00e9s.<\/p><p style=\"padding-left: 40px;\"><span style=\"color: #328293;\">\u2022<\/span> Parmi ceux-ci, <strong>80 %<\/strong> Des donn\u00e9es qui \u00e9taient auparavant inconnues ou inaccessibles.<\/p><p>Cela montre donc que la gestion des risques ne se contente pas de consigner les connaissances existantes. L'analyse syst\u00e9matique des bassins versants met \u00e9galement en \u00e9vidence les lacunes en mati\u00e8re d'informations.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dee1df elementor-widget elementor-widget-text-editor\" data-id=\"3dee1df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"StrukturiertesRisikomanagementschafftKlarheit\u00fcberbislangunbekannteRisiken-VomAufwandzumkonkretenNutzen\">De l'effort \u00e0 l'avantage concret<\/h2><p>Cela montre clairement que la directive \u00ab TrinkwEGV \u00bb peut avoir un impact qui va au-del\u00e0 du simple respect d'une exigence l\u00e9gale. L\u2019enqu\u00eate men\u00e9e aupr\u00e8s des clients montre que l\u2019effort li\u00e9 \u00e0 la mise en \u0153uvre n\u2019est pas le seul facteur d\u00e9terminant. Ce que l\u2019on gagne gr\u00e2ce \u00e0 cette approche syst\u00e9matique est tout aussi important : de nouvelles donn\u00e9es, des connaissances suppl\u00e9mentaires et une meilleure base pour des mesures concr\u00e8tes visant \u00e0 prot\u00e9ger les ressources en eau potable.<strong>.<\/strong><\/p><p>Avec RiskPlus, nous aidons les distributeurs d'eau et les bureaux d'\u00e9tudes \u00e0 mettre en \u0153uvre de mani\u00e8re structur\u00e9e les exigences de la directive TrinkwEGV et du r\u00e8glement TrinkwV, et \u00e0 exploiter les informations ainsi g\u00e9n\u00e9r\u00e9es. Pour tous ceux qui souhaitent en savoir plus sur les exp\u00e9riences acquises lors de la mise en \u0153uvre de la directive TrinkwEGV, nous vous recommandons de consulter le num\u00e9ro 11\/2026 de la revue sp\u00e9cialis\u00e9e \u201e DVGW energie | wasser-praxis \u201c.<\/p><p>RiskPlus : un atout pour am\u00e9liorer la base de donn\u00e9es et acqu\u00e9rir de nouvelles connaissances en vue de la protection des ressources en eau potable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Diese vier neuen Funktionen machen RiskPlus jetzt noch effizienter Strukturiertes Risikomanagement schafft Klarheit \u00fcber bislang unbekannte Risiken Die Umsetzung der Trinkwassereinzugsgebieteverordnung (TrinkwEGV) hat viele Wasserversorger und beauftragte Ingenieurb\u00fcros vor eine anspruchsvolle Aufgabe gestellt. Daten mussten recherchiert und zusammengef\u00fchrt, Gef\u00e4hrdungen erfasst und bewertet, Ma\u00dfnahmen entwickelt und die Ergebnisse fristgerecht dokumentiert werden. Der damit verbundene Aufwand war [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4487,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1,8],"tags":[],"class_list":["post-4486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TrinkwEGV-Risikomanagement: Neue Risiken sichtbar machen<\/title>\n<meta name=\"description\" content=\"Kundenbefragung zur TrinkwEGV-Umsetzung zeigt: Risikomanagement deckt unbekannte Risiken auf und liefert Wasserversorgern neue Datengrundlagen f\u00fcr den Ressourcenschutz.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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